How does chat therapy work?

We talk about this type of distance therapy that is gaining more and more followers.

In recent decades, online therapy has been gaining ground as a therapeutic option because of its multiple benefits for mental health, it is very comfortable, does not require travel, it adapts better to the schedule of many people, among many other benefits.

Some online therapy clinics offer the option of contacting a psychologist by video call, which allows many patients to adapt the therapy to their lifestyle and thus access a therapy that otherwise would not be possible.

Interview with Aída Rubio: text message therapy

Today we talked to Aída Rubio, Head of the Online Psychological Service and health psychologist, to find out how online psychotherapy works.

How did the idea come about? Why video call therapy?

This initiative exists thanks to the testimony and demand of many people who request a service of the highest quality at an affordable price. A service that is also comfortable and flexible. We offer a protected space where our patients are accompanied at all times by an expert who provides them with guidelines to help them manage those situations that generate discomfort and thus achieve a higher level of life satisfaction.

The online therapy allows the connection from any place that respects the privacy of the therapy and at any time. The psychotherapy sessions are absolutely confidential so that patients can express their feelings and emotions, as well as the experiences or thoughts that concern them in a safe and accessible way.

What services do you offer and to whom is it directed?

We offer high quality psychological counseling to people who for whatever reason want to improve their well-being. All psychologists are licensed and registered, and have extensive experience in dealing with the following areas:

• Couples, Infidelities, Breakups, Toxic Relationships, Emotional Dependency, Sexuality where the help of a Psychologist can be essential, to understand and address these situations.
• Anxiety, Self-Esteem, Depression, Agoraphobia, Duels, Work Stress, Panic Attacks where a professional becomes a fundamental key for improvement.
• Mindfulness, Social Skills, Communication and Assertiveness, Lifestyle, Acceptance, which help to overcome and achieve greater personal or professional success.

The cost is 96€ per month and includes 4 Sessions/month of 60 min by video call, and an open asynchronous chat channel with the therapist. In addition, it comes with a 1st Week Money Back Guarantee.

Psychological therapy 3.0

What makes you different from other online therapy centers?

Our priority is to provide the highest quality service, so we have a large team of psychologists and we assign the patient the psychologist that best suits their needs. If the patient does not feel comfortable with the professional, he/she can request a change. We always do an exhaustive follow-up of the patient's satisfaction with our services.

The therapist will analyze the situation with the patient (through conversations and psychological tests), set the goals the patient wishes to achieve and begin the process of improvement. Thanks to our advanced technology, it is possible to talk via text, images, audio notes and video calls. And all from the security, confidentiality and accessibility.

How does online therapy work?

The therapy takes the form of a weekly one-hour video call session, in which the patient talks to his or her psychologist and works on the goals set. Likewise, the chat channel is open, with an operation similar to whatsapp. In this channel, the patient can write messages to his therapist at any time, and he will answer asynchronously, that is, not at the same moment but later, as soon as he can, from 09:00 to 21:30.

Regarding the relationship of trust with the therapist and adherence to treatment, how is it different from face-to-face therapy?

Here too, a great deal of trust is generated since patients can write down all their thoughts and describe their emotions when they have them, so that a very strong therapeutic bond is generated, and a deep knowledge of the person and their situation. This allows us to guide them and help them in their evolution and improvement.

With the first introductory video call we put face and voice, generating a good therapeutic alliance that is the basis for a successful therapy. We have had a very good reception and we continue to improve in order to provide a committed and effective psychological service.

New technologies have brought new ways of communicating with patients, but what exactly are the benefits of online therapy?

• Convenience. It allows you to be anywhere, anytime and have the confidence that you can write to your psychologist what is happening to you.
• It is totally anonymous and confidential: If the patient wants total privacy, you can access your psychologist from your cell phone or computer without anyone else knowing that you are using the service.
• The price, since our goal is to make it accessible to as many people as possible.

What are the most frequent problems that you encounter in consultation?

We find the same as in face-to-face therapy, everything related to the world of the couple, as well as issues of anxiety, depression, self-esteem, etc. Lately there is also a growing demand for mindfulness training and, quite simply, from people who want to achieve greater levels of success and well-being on a personal and professional level.

Is online therapy useful for all kinds of problems?

It is useful for many, let's say most, areas, but there are still some that we don't treat. We have developed a classification of the problems that we do not treat and when someone wants to hire the service and tells us their case, if they fall into one of those areas we recommend that they go to another type of service.

From your point of view, what is the message for those people who feel the need to go to therapy but find it difficult to take the step? Do you think it is a good option for them?

I would tell them to be encouraged and confident in talking to us. We will listen to them and focus on understanding their situation without judgment and regardless of who they are. We have a lot of experience helping people who choose us as their first choice because it is a more accessible, safe and private option than others.