24 Hour Medical Orientation

| If you are a MAPFRE client, you have free service and 24-hour medical guidance through the telephone service with specialists in family medicine.

24-hour medical guidance for your peace of mind and that of yours

"I'm going on a trip and I don't know what vaccinations to get"; "The headache recurs too often and I don't know which specialist to contact"; "My son has a skin rash and we don't know what it might be because of"; "I have a cold and I doubt about the medicine I can take while pregnant" ...

Throughout the year it is likely that both we and a family member will need to consult a health question with a family doctor. Sometimes it is difficult to go to the health center or hospital or once there it takes a long waiting time to be seen by the health professional.

Thanks to the 24-hour Medical Guidance service offered by Mapfre, with just one call we can speak with a specialized family doctor who will answer any questions we may have, at any time of the day and every day of the year.

Through this service we can consult doubts about:

• Diseases and symptoms
• General Medicine, Pediatrics, Gynecology
• Medication use
• Diagnostic tests and interventions
• Interpretation of clinical tests
• Child vaccination schedule
• Necessary vaccination in travelers and prevention measures

A service whose strong point is, without a doubt, allowing us to have the medical guidelines and recommendations that a specialist can give us in different situations that require a medical response. In a fast and effective way, since it allows us to call at any time, with the peace of mind that this brings, being able to avoid unnecessary trips that, on the other hand, could be counterproductive.

It is a totally free service for policyholders, through which they have telephone access to family medicine specialists to ask them any health questions they may have. You just have to call the free phone number 900 103 358 (Monday to Sunday, 24 hours a day).

Having Mapfre's 24-hour Medical Guidance service means having the best medical advice whenever we need it. and choose the one that best suits your needs.