Personalized help at home

Surely more than once we have thought that in case of illness, convalescence, postpartum ... it would have been good for us to have someone to help us with basic tasks at home, or to accompany us to perform a test, buy the medications for us ...

They are aids that, if we can enjoy them, make life much easier for us. MAPFRE you know it and that is why they include the Personalized Home Help Pack, which includes a series of assistance services that cover the insured, free of charge, provided that the convalescence is accredited by a doctor.

What does a home help service include?

Household chores

The coverage includes sending a domestic help professional to carry out basic household tasks related to taking care of the house (cleaning, preparing meals, shopping, ironing, etc.)

Help 24 hours a day

The coverage provides the insured with a person who can accompany them, help them get up, wash themselves, etc… And also take care of children, the elderly or the sick in the insured's family environment. This service can also be provided during the hospital stay if necessary.

Escort service

It allows having a person to carry out accompaniment work for any member of the family unit, for medical tests, rehabilitation, visits and consultations or to the hospital, etc.

Postpartum care for mother and baby

During the three months after delivery. Through this service, a qualified person will come to the home to carry out tasks related to the care of both after birth. Personal hygiene of the mother and the baby, in her presence, while she rests, helps with breastfeeding, preparation of feedings, etc.

24 hour telepharmacy

In the event that the insured cannot travel, a person will collect the prescription, go to buy the medicine and deliver it to the insured's home. The service has a maximum period of 3 hours, and can be used unlimitedly.

Pet care

If necessary, the service also includes daily walks, feeding, cleaning and even travel to the vet in case of emergency. Dogs and cats will be considered companion animals for the purposes of this service, excluding those destined for hunting or any type of sporting competition.

How and when to enjoy it

The insured will be able to enjoy all these services for a maximum of 8 free hours per year, as a whole. Once consumed, you have the possibility of contracting these services with a 10% discount on the current rate. It is a guaranteed coverage throughout Spain and 365 days a year.

• Carrying out basic household chores, accompaniment, help to get up, wash up ... is covered by this insurance and is very useful.
• The first months after delivery, the mother may need the help of a qualified person who helps her and also in caring for the baby.
• There are situations in which after an illness or convalescence we cannot travel even to buy medicine, and here having help is essential

Medical equipment